Re: Fustration about retail
By: Drew Klenotic to MATT MUNSON on Sun Feb 12 2017 01:50 pm
DK> So take every story like that....... and I was that manager. Our stories
DK> all start where yours end. :(
You know back in 1992 I was working at Circut City. I was an operations manager
which meant I ran the front counter and the warehouse. I had an ignorant
redneck who was bringing back an 8 year old VCR of which he purchased a one year
warranty and began demanding a refund.
When I finally (and firmly) told him it was 7 years past it's warranty he
finally resolved to the fact that it wasn't going to happen and he began to
soften up a bit... not appearing so angry. He then told me well sir you can
stick that VCR up your ass.
Now I heard that like at least five or six times a day and had a comeback to
that one which usually melted even the harshest of customers especially at
closing time. I looked at him and said, "I'm sorry sir, but there's no more
room after the refrigerator and the big screen that walked in before you."
To that he picked up the VCR and threw it at me opening a gash on my arm that
took 18 stitches. A local cop looked at me and said Allen you have always been
good to us... while he was putting Mr. Angry Customer in cuffs all the while
saying what I couldn't about having the nerve to bring back an 8 year old vcr in
the first place. The Cop, who was a Lieutanant said, "You need a career
change... to something where you don't have to take no ___ off of no one."
Meanwhile I was bleeding heavily and the EMT's got there. My blood pressure was
even dropping and they sent me to the hospital to be treated. The cops were so
worried when they came back in the neighborhood they stopped by the hospital
with an application. I started the academy three weeks later.
Allen
... May you live all the days of your life.
--- SBBSecho 3.00-Win32
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